the cloud tracker

Clouds of scent taken to new levels

Fresh, light, fruity & handcrafted with love. Experience the six scents known to cater for every mood. Get ready for the ultimate sensory awakening.

New

I have questions

How long does shipping & delivery take?
Shipping is subjective from country to country, however we aim to ship most orders within 3 to 5 working days (excluding weekends)!
My package says it’s been returned to sender, what does this mean?
If your package has been returned to sender this most likely due to failed delivery attempts or the wrong address has been assigned to your package. If you receive a notification that your package has been returned to us, please reach out to us at [email protected] and we’ll be happy to help solve this!
How can I track my package?
If you would like to track your ripples, please make sure to include a valid email or phone number when placing your order. Once your order ships, you will receive an email or text with a link to track your package.
Why is my tracking not updating?
We are aware of this situation and it is completely unacceptable! This is an issue on the side of certain mail carriers not updating their tracking even after our packages ship out. Your order should be on the move, regardless of the status not updating. I recommend to continue checking your tracking as it may be a case it won't update till your order is out for delivery. If you don't receive any update after six working days (excluding weekends) , please contact us at [email protected].
My package says it's been delivered but I can’t find it.
If you cannot find your package after receiving a delivery notification, please check if a neighbour or flatmate might have picked up your order by accident. Sometimes tracking will state that an order has been delivered before it has actually been dropped off. Please wait 24 to 48 hours before reporting your items missing, as packages could be delivered during this time.

🌼organically derived base

🌱no artificial additives

🌴vegan friendly

🚭zero nicotine

🌼 organically derived base

🌱 no artificial additives

🌴 vegan friendly

🚭 zero nicotine

🌼organically derived base

🌱no artificial additives

🌴vegan friendly

🚭zero nicotine

Want to stay up-to-date?